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Legal

Privacy Policy

Red Lemon Technologies, S.L.

Version
02
Date
09/10/2025

1. Who is the data controller?

  • Company: RED LEMON TECHNOLOGIES, S.L
  • Tax ID (NIF): B87744173
  • Address: C/ Antonio García Gacón, 16, 28224 – Pozuelo de Alarcón, Madrid
  • Phone: +34 678 504 896
  • Email: dpd@redlemon.es

Relation to the Spanish National Security Framework (ENS)
Red Lemon Technologies, S.L. applies technical and organisational measures to protect personal data in accordance with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 (LOPDGDD) and Royal Decree 311/2022, which regulates the Esquema Nacional de Seguridad (ENS).

2. What data do we hold about you and how did we obtain it?

The categories of personal data we process for clients and suppliers are:

  • Identification data
  • Postal or electronic addresses
  • Commercial information
  • Financial and transaction data
  • Browsing data

All data is obtained directly from you or your company through commercial proposals, offers, or when you provide information to establish a contractual relationship.

3. Why do we process your data?

We use your data to:

  • Provide the requested services or deliver products.
  • Send information requested via web forms or other means.
  • Provide product and service offers of interest to clients and prospective clients.
  • Handle administrative, tax, and accounting management for clients and suppliers.
  • Carry out satisfaction surveys and market research.

4. How long do we keep your data?

Collected data (including browsing data via cookies) will be kept until you request its deletion. Client and supplier data is retained for the duration of the commercial relationship and in compliance with minimum legal retention periods. After this period, it will be securely deleted in accordance with ENS.

5. What is the legal basis for processing?

Processing activity Legal basis
Accounting management: invoicing with clients/suppliers Performance and control of the contractual relationship
Tax management: withholdings, allowances Contractual relationship; compliance with legal obligations
Administrative management: logistics, deliveries, etc. Performance and control of the contractual relationship
Marketing: commercial actions and surveys Freely given consent (prospective clients) or legitimate interest (previous clients)
Browsing data: use of cookies Explicit consent. Performance of a contract (technical cookies)

6. To whom will your data be disclosed?

We will not share your data with third parties for direct marketing without your explicit authorisation.

We may share your data with:

  • Public authorities when required by law or necessary for legal proceedings.
  • Third-party suppliers (internet providers, IT support, logistics, administrative services) under strict contractual privacy and security commitments, and in compliance with ENS.

7. International data transfers

No international data transfers are planned.

8. What are your rights?

You have the right to:

  • Obtain confirmation of whether we are processing your data.
  • Access your personal data and request portability.
  • Request correction of inaccurate data or its deletion.
  • Request restriction of or object to processing (unless there are legitimate grounds or defence of claims).
  • Withdraw consent at any time.

You may exercise these rights by contacting the address or email specified in section 1. You also have the right to lodge a complaint with the Spanish Data Protection Authority (www.aepd.es).

9. Security and ENS compliance

Red Lemon Technologies, S.L. maintains an information security management system in accordance with the Esquema Nacional de Seguridad (ENS), ensuring protection of personal data against unauthorised access, loss, or processing.