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Managed SOC — Detection and response

Your infrastructure is talking.
The problem is nobody's listening.

Every firewall, server and application generates records of what's happening in your infrastructure. Without real-time correlation, it all just sits there doing nothing. Our managed SOC turns it into real visibility — and acts when the situation calls for it.

It doesn't matter where you are right now

You don't need to have everything ready to start.

Most companies that come to us don't know exactly what they have. That's not a problem — it's the usual starting point.

"We have nothing"
Most companies have more data than they think. We start by taking stock of what you have — and there's more than you'd expect.
"We have logs but don't understand them"
The data is there. All it needs is correlation and someone who knows what to look for. That's exactly what we set up.
"We had a SIEM that didn't work"
In-house SIEMs fail when nobody actively maintains them. The managed service eliminates that problem at the root.
Why in-house SIEM fails

It's not a technology
problem.
It's a maintenance problem.

The SIEM installed two years ago works. The problem is that the engineer who configured it no longer works at your company. The detection rules are the ones that came out of the box. Alerts haven't been reviewed for months because there are other priorities. And nobody knows exactly what it's watching and what it isn't.

It's not negligence — it's the reality of an IT team that has twenty other things to deal with. A SIEM without active maintenance isn't a security solution. It's a box ticked in an audit.

In-house SIEM
Technology without time
  • The engineer who configured it is gone — nobody knows how it works
  • Detection rules are generic, not adapted to your situation
  • Thousands of alerts a day, most irrelevant — nobody reads them
  • Updates pending because there's no time to test them
  • Licence cost + staff cost + opportunity cost
RedLemon SOC
The system that doesn't need watching
  • Our engineers configure, maintain and update it — always
  • Rules adapted to your specific environment, not catalogue templates
  • We only alert you when something requires attention — not to make you decide if it's important
  • When the alert comes, we already know what happened and what to do
  • Predictable cost from month one — you pay for what you consume, not what you don't need
The process

In 30 days you have complete visibility. Without setting up anything.

No endless projects, no consultants who disappear. In one month the system is running and you have a report to prove it.

01
Week 1
Inventory and connection
We start by understanding what you have. Firewalls, servers, VPN, email, endpoints, applications. We connect what provides real visibility in your case — not everything that generates noise.
02
Weeks 2–3
Correlation and rules
We configure the detection intelligence for your environment. Not generic templates — rules that detect what matters in your specific case.
03
From day 1
Automatic detection 24/7
From the moment we connect the first sources, the system starts analysing. There's no night shift that skips alerts — there's automation that never rests.
04
Day 30
Your first report
What happened in your network in the first month. What was detected, what was resolved. Written for someone who isn't an engineer.
A service built around you

You pay for what you need.
Not for what you don't use.

There's no standard package because there's no standard company. The service is built around what makes sense in your case — we integrate the sources that provide real visibility, configure detection for your environment, and add the modules you need.

Cost varies according to the volume of events you process and the modules you add. It's predictable from month one — no surprises, no hidden charges — but it's not a flat rate because your infrastructure isn't the same as the client next to you.

  • Cloud SIEM platform — service and infrastructure on Spanish soil
  • Integration of the sources that provide real visibility in your case — not everything that generates noise, but what matters
  • Autonomous correlation and analysis 24/7/365 — configured to detect what's relevant in your specific environment
  • We only alert you when something genuinely needs your attention — we've already determined it matters. You don't have to.
  • Incident response by engineers — available as an add-on module if your risk level requires it
  • Monthly report written for your management to understand — no jargon, just what happened and what was resolved
  • Direct channel with the engineer responsible for your account — not a call centre, not a ticket
  • Long-term storage available as an add-on — required if you work with public authorities or need to demonstrate ENS or GDPR compliance
  • Endpoint protection (EDR) — available as an add-on for Windows, macOS, Linux and servers
EDR module — optional, additional contract

Your EDR does nothing
because nobody has
tuned it properly.

Most companies have an EDR in monitor mode. It detects, logs, alerts. But it doesn't block — because nobody dared activate block mode without knowing how many false positives it would generate. Alerts pile up, nobody reviews them, and the system has been sitting exactly as it came out of the box for months.

The difference isn't the product — it's who configures it. Before activating block mode, we identify which processes and applications are normal in your organisation. Which ones will generate false positives. Which ones to allow and which ones to block without exception. That's what makes the EDR actually work.

What happens at 3 a.m.

If a machine is isolated while you sleep,
you decide what to do.

Automated overnight response
"This machine has been isolated. If you think this is a false positive, click here to de-isolate it — at your own responsibility."

Every 5 minutes, our system checks whether any endpoint has been isolated. If it detects an isolation outside of business hours, it sends an email to the contact you've provided with a button to revert it if it's a false positive.

No calls. No waiting for the office to open. No one needs to be on call. If you do nothing, the machine stays isolated until we review it in the morning.

Next step

Not sure where to start? We never start with the SOC either.

We start by understanding what you have. Tell us your situation — an engineer replies, not a salesperson.